iMessage & SMS infrastructure

The iMessage layer for your business.

AI agents and your team on the one channel customers actually read. Compliant, auditable, and live in days — not quarters.

Talk to us Text it yourself

Or build one yourself in 30 seconds — self-serve →

Avenue Car ServiceiMessage · agent + team

Need a car to JFK tomorrow, 7am flight

Done — black SUV, 4:40am pickup at your usual address. Flight AA118 is on time; I'll watch it overnight.

perfect, thank you

Confirmation and driver details are on the way. Safe travels, Marcus.

Delivered

98%of texts get openedindustry benchmark

<10sto first replyagents never queue

24/7coverageincluding 2am

100%of actions auditedhuman and agent

01Platform

One pipeline from event to blue bubble.

Three layers, adoptable one at a time. Plug your systems into the inputs, let the intelligence layer decide inside hard rails, and deliver on the channel each customer actually reads.

LAYER 01

Inputs

Everything that can start a conversation.

Webhooks & APIs
Schedules
MCP tools
Inbound replies
Manual compose

LAYER 02

Intelligence

Decides what to say — inside hard rails.

Autonomous agents
Rules & templates
Compliance floor on every reply
Deterministic consent handling

LAYER 03

Delivery

The channel each customer actually reads.

iMessage first
SMS fallback
Email
Per-customer channel routing

Anything that can POST JSON can start a conversation — Zapier, your backend, a cron job, or an agent of your own.

02Solutions

Built for the businesses that live in their customers' pockets.

Quotes, bookings, and flight-watch — over text

Riders book the way they already talk to their driver: a text.
The agent captures the full ride request and hands confirmed details to your dispatch system.
VIP handling, changes, and running late — all in the same thread.

Talk to us about car service & dispatch

Can I get my usual to the airport Thursday?

Booked — 5:15am pickup, black SUV, terminal 4. Want me to add a return for Sunday?

03Control & compliance

AI your legal team signs off on.

Every claim below is enforced in code, not in a policy PDF. The model never gets the last word.

Consent is deterministic

STOP and START are handled by code before any model runs. Opt-outs are never an AI decision.

A floor no reply can cross

Every AI message passes secret-leak scans, link-grounding checks, and honest AI disclosure — after the model, before the send.

PII-scrubbed handoffs

When a thread escalates to your team, personal data is redacted by default and the customer wording is owned by policy, not the model.

Everything is audited

Every action — agent or human, message or booking — writes an audit event you can pull.

Kill switches per decision family

Turn any class of AI decision off in one deploy and fall back to deterministic rules. No redeploy roulette.

Humans take over in one tap

Your team can join or take any conversation from the inbox. The agent steps back and stays back.

04Your team

Agents handle the volume. People handle the moments.

Every conversation — agent or human — lands in one inbox your team already understands.
Escalations arrive with context: what was asked, what the agent did, why it handed off.
Take over any thread in one tap. The agent steps back and stays back until you return it.
Team roles and permissions decide who can edit agents, join threads, or export data.

this is the third time my card got charged twice. fix it or I'm done.

That's not okay — I'm bringing in our team right now so this gets fixed today.

Escalated to Marcus · full context attached · PII redacted

Hey, this is Marcus (a real human). I can see both charges — refunding the duplicate now and adding a credit for the hassle.

Don't take the site's word for it.Text it yourselfOpens Messages with a hello prefilled — a live Comms agent takes it from there.

05Pricing